The following is our policies regarding the operation of our store. We would enjoy the opportunity to answer any questions that the following information does not contain. In addition to our email addresses, we have provided an Yahoo! Messenger ID that you may use to ask questions (when Brad is logged in); please feel free to email us and/or provide a phone number and time you may be reached and we will contact you. Thank you for stopping by our shop!

Store Policies Table Of Contents:

State Sales Tax is applied to orders shipped within the State of Iowa, USA at the rate of 7%. For orders shipped outside the State of Iowa USA, Sales Tax is not applied.

Shipping & Handling:

Here at A Sports Mailbox Shop, the cost of the shipping and handling is based on the following Chart, depending on what merchandise ordered:

Product	Shipping & Handling
Football Helmet Mailbox Only	$9.95
Sports Fan Pole	$19.95
Football Helmet Mailbox & Sports Fan Pole	$29.95
Fed Ex Ground shipping within Continental U.S. only; No Foreign Orders Accepted

Order Delivery:

Your order is shipped directly from our suppliers' warehouse via Fed Ex within seven business days of your order within the 48 States of the USA.

In cases where the availability is set to "Contact us for Availability", this is a result that the merchandise is currently low or out of stock; or, that it is a new item that is available for pre-ordering and your credit card is not charged until the order is shipped. We will contact the supplier and verify the stock level and return an email to you with the details of whether the item is on backorder or is available for shipping. We update much of the merchandise available stock levels everyother day.

Warranty Information:

All of our products are backed by the manufacturer and their warranty information is provided with your order along with their service address. In the event that you receive a defective product, A Sports Mailbox Shop will assist you in the process of receiving a replacement from the manufacturer if necessary. Orders damaged due to shipping may be addressed by contacting Fed Ex and they will provide all of the requirements upon notice to remedy the situation. Once again, we will provide assistance if necessary by emailing Melissa at mkruse@amailboxsportsshop.com

Merchandise Returns:

In the event that you are not satisfied with your order, you may return the merchandise within 7 days of receiving for any reason. Returns may be executed by emailing Melissa at mkruse@amailboxsportsshop.com and she will respond with easy to follow instructions on how to complete the return. All returns are required to have all of the original materials and be in salable condition. Upon receiving confirmation from our supplier that they have received your returned merchandise, we will refund the original amount of your purchase including any shipping and handling charge. The shipping cost of returned merchandise will be your responsibility.

Credit Card Processing:

All credit cards are processed via Yahoo's Paymentech Services which is the secure eCommerce Merchant Account for Yahoo Shopping. All orders are subject to Address Verification (AVS) and Signature Verification (CV). If the information provided during checkout does not match what the issuing bank has on record, we will contact you either via email or telephone to verify these orders. This is for your protection against unauthorized charges.

Your credit card is not charged until the item is shipped. Upon verification from our suppliers that the order has been fulfilled, the account provided will be then charged. Your credit card statement will reflect your charge to "HMB Partners - Waucoma" which, A Sports Mailbox Shop, is owned and operated.